One of the advantages of a good hotel is the assistance of a terrific concierge. Whether you need hard-to-get theatre tickets or dinner reservations, this member of the hotel staff is invaluable. Here are some hints on working successfully with a concierge.
• Think of a hotel concierge as an extension of your family. Treat him or her just as you would a member of your own family. In other words, show your appreciation.
• Whether you are traveling for business or pleasure, remember that concierge services include giving dining recommendations and making dining reservations; making air, hotel, and auto rental reservations; purchasing event tickets; and helping with special-occasion gift assistance and household services.
• If possible, call or e-mail the hotel with your specific concierge requests before you arrive.
• Tip at the time of each service, rather than at the end of your stay. This way, you’re likely to get better service over the course of your stay.
• Always place the tip (in cash) in a sealed envelope with the concierge’s name on the outside. If possible, hand it to the concierge in person. If not, leave it at the concierge desk.