The information highway is busier than ever. The only downtime that seems to exist is when our phones are turned off. With texting, social media channels, and emails galore, simplifying our messaging seems in order.
Have you ever been on the ... Read More »
Disneyland. There’s nothing in the world like this theme park, and it always makes the best first impression.
Making a good first impression with clients, colleagues, and acquaintances is key. In all encounters with others, showing a genuine interest ... Read More »
Circa 1999. Year one of my etiquette business and busy working at my new desk and non handsfree landline.
Some rules may go out of style, but good manners never do. And although the rules of etiquette change faster ... Read More »
Spending quality time in London with my teenage niece, Charlotte.
Five Ways To Talk Teen
My niece Charlotte, now fifteen, has taught me a lot about how to talk to a teen. Here are some tips for parents and ... Read More »
There is nothing more frustrating than not being able to remember someone’s name. This is a challenge for many people, present company included. Some consider remembering names an art, and an art it is if you’re in the business of sales—recalling names is ... Read More »
The inglorious TV election drama has finally ended. In Left Coast San Francisco, a post-election pall of fog hangs over our city, much like the hanging chads of 2000.
We finally have a president-elect, but he might ... Read More »
List No. 4 of my “most asked” etiquette questions will help you solve more of those pesky dilemmas about dining, communicating, and other puzzling social interactions.
• Does the napkin go in your lap the minute you take your seat? If there is no host, ... Read More »
Number three on my list of most-asked etiquette questions includes both business and social quandaries, with answers to help you move gracefully through your day.
• When applying for a job, is it okay to ask about salary range? As a job candidate, you are ... Read More »
Number two on my list of most asked etiquette questions includes both business and social quandaries and how to address them. Here are more answers to help you navigate the modern world gracefully.
• Is the continental style of eating (fork in the left hand, ... Read More »
Oprah may have her list of favorite things, but I have my list of “most asked” etiquette questions. If you want to be in the know, or simply want to know the right thing to say or do in different situations, life just got that much easier.
... Read More »