The Simple Meaning of Etiquette
Founder of the protocol school of Washington, Dorothea Johnson and her granddaughter Liv Tyler
Any way you slice the turkey, we are all judged by our appearance and behavior. And far more than we realize, we unconsciously pass judgment on others.
The ... Read More »
Making the best of a power outage at Gump’s San Francisco. Welcome back!
Prepare. Plan. Don’t Panic.
If you live in Sonoma County, it’s too late to prepare for the current outage, but that doesn’t mean ... Read More »
My childhood friend Jane Sibbett in high school signing my yearbook with my nickname, which was "Merz."
Some rules may go out of style, but good manners never do. And although the rules of etiquette change faster than ... Read More »
This was the title of my teen etiquette class that I taught at the San Francisco Midweeklies, a finishing school for 6th and 7th graders.
From the classroom to the boardroom, the same rules of civility apply. Yet today, ... Read More »
The information highway is busier than ever. The only downtime that seems to exist is when our phones are turned off. With texting, social media channels, and emails galore, simplifying our messaging seems in order.
Have you ever been on the ... Read More »
Disneyland. There’s nothing in the world like this theme park, and it always makes the best first impression.
Making a good first impression with clients, colleagues, and acquaintances is key. In all encounters with others, showing a genuine interest ... Read More »
Circa 1999. Year one of my etiquette business and busy working at my new desk and non handsfree landline.
Some rules may go out of style, but good manners never do. And although the rules of etiquette change faster ... Read More »
Spending quality time in London with my teenage niece, Charlotte.
Five Ways To Talk Teen
My niece Charlotte, now fifteen, has taught me a lot about how to talk to a teen. Here are some tips for parents and ... Read More »
There is nothing more frustrating than not being able to remember someone’s name. This is a challenge for many people, present company included. Some consider remembering names an art, and an art it is if you’re in the business of sales—recalling names is ... Read More »
The inglorious TV election drama has finally ended. In Left Coast San Francisco, a post-election pall of fog hangs over our city, much like the hanging chads of 2000.
We finally have a president-elect, but he might ... Read More »