Put your best foot forward, because it’s all about the first impression. Remember: You only have one shot! There are three B’s for every interview: Be prepared, be polite, and be on time. But here are 20 more specific steps to a successful interview:
1. Learn ... Read More »
When was the last time someone in your party asked for a separate restaurant check? Well, it’s still done every day, but it’s a pain for the servers, and some restaurants won’t do it at all. Splitting the check by each person handing over his or her credit ... Read More »
As a former music major, classical music is emotionally overwhelming for me. So naturally my experience is spoiled when a performance is interrupted by a cell phone ringing or someone unwrapping candy. Fortunately, at live performances we are reminded that phones and pagers must be turned off before ... Read More »
During my term as director of protocol for the city and county of San Francisco, HRH Prince Andrew paid a visit to the city. As dictated by British protocol, I was not allowed to speak to the prince until first spoken to. This was difficult, seeing that ... Read More »
Ever feel queasy about going to an event where you don’t know other guests? Talking to strangers does not come naturally to many people, but it’s important to learn to do so. Social events are your opportunity to make new friends and business acquaintances.
Here are ... Read More »
Downton Abbey, here we come. Those addicted to the PBS drama, like me, can’t help but notice that a large part of the series is centered around food. Many scenes feature formal dinners where the dress is black tie or white tie, and the Crawley family and their ... Read More »
Here are the top 30 things that make me crazy when I’m trying to talk to people. I’ll bet most of them drive you crazy, too.
2. Lack of eye contact
3. Holding side conversations
4. No response ... Read More »
Whether you’re being served at a table or you serve yourself, the rules of courteous behavior still apply. Here are 10 basic rules to follow when you’re on a cruise and faced with serving yourself at a buffet.
1. Thou shall be patient in line. Buffet ... Read More »
Make no mistake: You are judged by your handshake. A firm, friendly handshake with good eye contact shows self-confidence. And far more than you realize, you unconsciously judge others by the way they shake your hand. When a person shakes your hand easily and earnestly, he or she ... Read More »
What we think, or what we know, or what we believe is, in the end, of little consequence. The only consequence is what we do. — John Ruskin
Ruskin may have said it best. We all have a story with a beginning and an end. What’s ... Read More »